My name is Lucy and in 2018 I took some time out from my career to have my daughter. I wanted to keep my hand in and my skills relevant so I started Maverick VA.
I have held executive administrative positions for over 20 years; my skill set is transferable and valuable to any industry but I have extensive knowledge in construction and civil engineering having managed multi-million pound project offices and worked alongside Project Directors and Company Directors in a PA/Executive Assistant capacity.
I love to be the one behind the scenes organising, facilitating and bringing it all together. I thrive on being busy and under pressure and as such my multi-tasking skills are second to none - but not at the expense of quality and attention to detail.
I love the variation of work, people and industries that being a freelance VA exposes me to, and the flexibility of managing my own time - I have a work/life balance for the first time ever, but I'm also available to my clients at the drop of a hat when your average employee has probably clocked off.
As my business has gone from strength to strength I have enlisted the help of other top class PAs and EAs; now Maverick VA has a pool of amazing VAs with a combined list of skills and experience to suit every client.
If you struggle to get your day-to-day admin done, or you need a more executive assistance, please get in touch with Maverick VA - let one of our Virtual Assistants be your administrative secret weapon.
Use our virtual assistant services as and when required with our competitive hourly rates, negotiable depending on services and frequency required.
Need a more regular virtual assistant service - we can work with you to agree a package that suits your needs, timescales and budget.
Only need a virtual assistant for a one off project? We're not offended! We'd be happy to work with you for your special project(s).
Maverick VA can support your busy office remotely by handling all your general day-to-day administrative requirements including Sales Admin. We can support your sales managers with quotations, following up deliveries, invoicing, scheduling meetings and handling customer queries. Your time, skills and knowledge are better spent elsewhere. Our virtual assistants focus on providing a quality administrative service for your routine but essential duties, helping you concentrate on growing your business faster.
How often have you told yourself “I really need a PA?” Maverick VA works with lots of different inboxes and diary management systems. Managing a busy inbox can be mind-numbing. We can screen, filter and reply to emails on your behalf, helping you to manage and prioritise the important stuff. Don’t let your inbox or diary overwhelm you. Let a Maverick VA Executive Assistant be your gatekeeper.
Maverick virtual assistants can help you with every aspect of your business or personal travel arrangements. Travel planning can be stressful and time-consuming. We’ll book flights, transfers, train tickets, hotels and hire cars for individuals or groups, whether domestic or international. We can manage any required changes and provide an itinerary tailored to your requirements and preferences. We have the time to dig deep and do all the online research, ensuring you get the best deals.
Maverick Virtual Assistants can be your PowerPoint creative agency producing powerful and appealing bespoke presentations. We’ll ensure you shine in front of your clients, partners, staff and shareholders. We’ll apply the best design and add interactive and visual elements to help keep your audience engaged and tell your story. We’ll turn your thoughts, ideas and objectives into something compelling.
Whether it’s designing and producing your Company templates, presentations, reports, spreadsheets or meeting packs, Maverick VA can deliver high-quality documentation – all you need to do is provide us with your raw data and we’ll do the rest.
Whether running an event to boost your brand, trying to gain new prospects through networking or rewarding your staff, Maverick virtual assistants are here to support you with all your business functions, private events, conferences, exhibitions, corporate away days and office parties. We can help with planning, contacting suppliers, sourcing venues and entertainment, corporate communications, managing attendee lists, meal preferences and catering, budgeting, coordinating post-event feedback, and more. We’ll ensure every last detail is covered and the look and feel of your event is exactly what you want it to be.
Keeping on top of your social media channels and posting content consistently can be very time-consuming. Our virtual assistants can help create, edit, publish and share engaging content daily. We can write sharp, attention-grabbing copy and manage your posts across your accounts to help you achieve your marketing goals.
Are you fed up with having to keep your website updated? We’ll take care of all of your general housekeeping tasks. If you need a change or an update, just send us a quick email. Your website will always be a work in progress, but it’s the face of your business and sets people’s first impressions. Our services will ensure your website remains fully optimised, useable and efficient.
Our virtual assistants have a strategy for spotting those subtle mistakes in your written content and know exactly what to look for. With an excellent command of spelling, grammar and syntax, we can consistently produce error-free documents. We’ll also guarantee that your documents and content have a consistent style, giving you peace of mind that a professional has vetted all your essential communications. No one writes perfectly all of the time, and we can save you time by identifying and correcting those hard-to-spot errors, giving all of your work a complete, thoroughly proofread professional feel.
Data entry is one of the most in-demand remote jobs and is crucial to any business. Managing data is a critical part of customer relationship management and marketing intelligence. There’s much more to it than just mindlessly keying in words and figures. Maverick virtual assistants can help safeguard your vital information, ensuring your data is clear, concise, well-organised, maintained, and easily accessible for those who need it.
Offering high quality and pin-point accuracy, we ensure every last word is captured. With fast and precise typing skills, we can ensure all documents can be typed and delivered securely and confidentially in the required format.
Maverick virtual assistants are your secret weapon for successful Project Management. We can help coordinate and manage team projects, update and allocate tasks and ensure your projects are delivered on time and within budget. Whether preparing documents, producing reports or allocating resources, we’re the perfect option to oversee your project-based activity and ensure you stay organised. A remote, virtual project manager is more cost-effective than hiring a full-time one. We have the experience, background and skill set and can work with all of your preferred communication and project management tools and software.
Do you ever need to divert the phone when you leave the office? Maverick virtual assistants can be an extended part of your team regarding call handling. We can manage inbound and outbound calls and offer a message-taking service. Every call is customer-focused and handled with care and professionalism. Whether you’re a tradesman that spends a lot of time up a ladder or a salesperson who is constantly in meetings and on the road, we can transform your customer care experience with our daily receptionist service and guarantee you’ll never miss a business opportunity.
You’d never know that many customer support lines you call regularly are outsourced. Think of Maverick as your VA customer hotline, providing high-quality, on-demand customer service for your clients. We provide customer support through various channels such as email, telephone, instant chat, or social media platforms.
Our virtual assistant services are not limited to what is listed here, we have so many skills and such broad experience across various industries. Our skills are transferable and we are always ready to adapt to so please ask and we will do our best to accommodate your requirements.
Anything an Administrator, Co-ordinator, Office Manager, Secretary, PA/Executive Assistant can do, we can do.
Working with Lucy for the last 12 months has far exceeded my expectations of what VA's do. I run a very fast moving and complex consultancy business in the financial tech sector and time / speed of response and resolution is critical.
Lucy & I started working together to manage my inbox & calendar, but what ended up happening is Lucy inte
Working with Lucy for the last 12 months has far exceeded my expectations of what VA's do. I run a very fast moving and complex consultancy business in the financial tech sector and time / speed of response and resolution is critical.
Lucy & I started working together to manage my inbox & calendar, but what ended up happening is Lucy integrated with my team and my business extremely quickly and has improved my processes and overall day to day efficiency by at least 50%. Something that I would have deemed impossible.
If you are looking for a virtual assistant, there are many, but there is only one Lucy.
A Townend, Managing Director - Fin tech Consulting Firm
"I feel very fortunate that Lucy at Maverick VA was recommended to me. My goal was to get a better handle on my planning and general admin tasks and from day one it was clear that I would receive exactly that and much more.
Within a short time, Lucy has helped me clarify and realise my vision, to the extent that 'what I do and how I do it
"I feel very fortunate that Lucy at Maverick VA was recommended to me. My goal was to get a better handle on my planning and general admin tasks and from day one it was clear that I would receive exactly that and much more.
Within a short time, Lucy has helped me clarify and realise my vision, to the extent that 'what I do and how I do it' truly reflects and compliments my values and preferred ways of doing things. Having Lucy as a virtual assistant has lifted a huge weight off my shoulders and made a positive impact on me and my business. Through working with Lucy, my business has been transformed in terms of strategy, improved processes, and operational efficiency. Everything just flows so much better now, and I find I have the time and space to decide my next move with the assurance that I have the right support and collaboration to make things happen.
Working with Lucy is such a positive experience; the level of trust I have in her and the integrity and professionalism Lucy demonstrates is a breath of fresh air." S. Okure, MD, Cloud4SB
"As a small business I simply can’t justify employing an administrator with the overheads and responsibilities that entails so hiring a virtual assistant was ideal. I outsource to Lucy knowing I’m going to get exactly what I need, when I need it with zero hassle. Lucy is fabulous, really easy to deal with, flexible and worth every penny." M. Bell, Director, M.A.B. Ltd
" Lucy helped me greatly with my start-up; designing and setting up all my document templates and proofing important legal documents. She works fast and efficiently, with accuracy. Her industry knowledge was a massive bonus for me also." P. Garland, Director, Rose Interiors
"I run a busy copywriting and content marketing studio. As a freelancer, it's always a challenge to keep up with my own admin, plus it's something I actually hate doing. Lucy supports me as a virtual assistant with all of my invoicing and quotes, making sure I stay on top of my billing and prospects. She has also helped with with some o
"I run a busy copywriting and content marketing studio. As a freelancer, it's always a challenge to keep up with my own admin, plus it's something I actually hate doing. Lucy supports me as a virtual assistant with all of my invoicing and quotes, making sure I stay on top of my billing and prospects. She has also helped with with some of my client content. I give her a short brief and she produces the goods, every time. It's hard to find someone I trust enough to produce the quality I'm looking for but Lucy is diligent, has excellent research skills and always produces high quality results. She is my right-hand woman, my go-to for all my business support needs and the secret weapon for my growing business. The leap of faith is worth it. I couldn't do it without her." M. Harrington, Owner, Finer Point
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